The world looks very different than it did at the start of 2020. More businesses have now embraced the digital-first world.
With increased digital adoption, customer expectations are on the rise. As the goalposts keep shifting, business leaders need to be thinking of what’s NXT.
At Freshworks Experience NXT, you’ll hear from the experts on what you need to thrive in the experience economy, and how you can enhance your CX, accelerate your sales and take your IT into the future!
Drop by for some great conversations, actionable insights and networking opportunities.
Experience NXT brings together experts, across Customer Experience, Employee Experience, Sales and Marketing in a series of insightful sessions that will help you win customers for life.
You will get to:
Sessions for a wide range of professionals from CX, IT, Sales and Marketing
Attend masterclasses that guide you on winning customers for life in the new world
Get a live demo on our CX, IT and CRM solutions to transform your business
Networking sessions with panelists, experts, and peers from your region
Engage. Involve. Embark On Exciting Experiences! All From The Comfort Of Your Browser.
Experience Innovation Tracks
Opening Address by Vinod Chandramouli, Head of ASEAN Business, Freshworks
'Empathy as a Lever to Unlock Customer Love' by Ajey Gore, Operating Partner, Technology at Sequoia Capital (Former Group CTO at Go-Jek)
Fireside chat moderated by Arun Pattabhiraman, Chief Growth Officer at Freshworks
The New CX Mandate: What to expect in 2021
Key IT Issues 2021
Sales & Marketing Track
How Sales & Marketing Alignment Fuels Revenue Growth
Remote Selling in the New Normal
Remote Support in the New Normal
Vertical Solutions Masterclass
Smart CX Solutions for Wins Across Industries
CX Booth, ITSM Booth, CRM Booth
Each Language Track Is Packed With Insights, Examples, and Best Practices From The APAC Region.