Gear up for the NXT!

The world looks very different than it did at the start of 2020. More businesses have now embraced the digital-first world.

With increased digital adoption, customer expectations are on the rise. As the goalposts keep shifting, business leaders need to be thinking of what’s NXT.

At Freshworks Experience NXT, you’ll hear from the experts on what you need to thrive in the experience economy, and how you can enhance your CX, accelerate your sales and take your IT into the future!

Drop by for some great conversations, actionable insights and networking opportunities.

Why Experience NXT?

Experience NXT brings together experts, across Customer Experience, Employee Experience, Sales and Marketing in a series of insightful sessions that will help you win customers for life.

You will get to:

  • Learn, interact and network with thought leaders, CEOs, CIOs, VPs and Customer Champions
  • Attend masterclass sessions with our in-house experts
  • Network with industry peers.

What’s new this year?

The whole package

Sessions for a wide range of professionals from CX, IT, Sales and Marketing

Learn from the best

Attend masterclasses that guide you on winning customers for life in the new world

Demos to win

Get a live demo on our CX, IT and CRM solutions to transform your business


Networking sessions with panelists, experts, and peers from your region

Confirmed Speakers

Engage. Involve. Embark On Exciting Experiences!
All From The Comfort Of Your Browser.

Highlights From Experience NXT 2020

Thought leaders, CEOs, CIOs, VPs, Customer Champions and more | Popular 2020 Topics and such as remote working, Post pandemic CX, and more | High-intensity Breakout sessions with panels, speakers, and more.




Hrs content


Hours of content



Breakout sessions

Experience NXT is available in four languages

Each Language Track Is Packed With Insights, Examples, and Best Practices From The APAC Region.




Tiếng Việt